FAQs

Every dog is different, so there’s no one size fits all. The best thing to do is speak to our nutritionists, Gary or Siân, who can guide you based on your dog’s needs.

Yes, this is something we help with every day. Pop in store or get in touch and we’ll help you find a suitable diet.

We do, along with a wide range of other options. If you’re unsure what’s right, we’re always happy to help.

Each type has its own benefits depending on your dog. If you’re unsure which to choose, we can talk you through the options.

Of course. We can guide you on how to transition safely to avoid upsetting your dog’s stomach.

Yes, including our own Taylor’s Choice Sporting & Working range. Speak to us if you’re unsure which option is best.

We can help you choose a food and feeding plan to support healthy weight loss.

Yes, we stock a wide range of natural treats. If you’re unsure what to choose, just ask.

Absolutely. Our team are always available, and our nutritionists can give more detailed advice if needed.

Yes, all of our advice in store is completely free.

Yes we do. You can find full details on our delivery options on our delivery page.

Delivery times vary depending on location. Please check our delivery page for full details.

If you need a specific day, get in touch and we’ll do our best to help.

Yes, you can collect your order from store.

Get in touch with us and we’ll help rearrange it.

Tracking depends on the delivery method used. We’ll provide details where available.

We understand things don’t always work out. Please see our returns policy for full details.

This depends on the product. Please contact us and we’ll advise.

Refunds are processed back to your original payment method.

Once processed, refunds can take a few working days depending on your bank.

Please contact us as soon as possible and we’ll resolve it.

We are based in Shavington, Crewe. Full details can be found on our contact page.

Yes, we have parking available on site.

You can find our latest opening hours on our contact page or Google.

Yes, Taylor’s Choice is exclusive to Homefeeds.

Yes, we’re always happy to help you to your car.

Do you offer any discounts or promotions?

No, Happy Paws is a separate business and bookings must be made directly through them.

No, Top Dog Grooming operates independently and bookings are made directly with them.

No, all bookings and payments are handled by each business directly.

Please visit their websites or contact them directly to book.